Conditions d’utilisation
Welcome to Solí Wig Premium. By accessing our website or purchasing from us, you agree to the following Terms of Service.
- Products
Solí Wig Premium offers wigs made with 100% natural human hair.
We make every effort to display our products, colors, textures and lengths as accurately as possible. As natural human hair is used, slight variations in color, texture or appearance may occur from one product to another.
- Orders
By placing an order, you confirm that all information provided during checkout is accurate and complete.
Once an order has been confirmed, we begin processing it for shipment. If you notice an error in your order, please contact us as soon as possible.
We reserve the right to cancel or refuse an order in the event of suspected fraud, incorrect pricing, payment issues, or product unavailability. If payment has already been received for an order that we cancel, the corresponding amount will be refunded. - Prices & Payment
All prices displayed on our website are shown in the currency indicated at checkout.
Payment must be completed using one of the payment methods available at checkout.
Any applicable shipping costs, taxes or duties will be displayed or communicated where required. - Shipping
Delivery times provided on our website are estimates and may vary depending on the destination, carrier, customs procedures or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. - Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Eligible returns must comply with the conditions stated in that policy.
If a product is defective, damaged upon delivery, or an incorrect item was sent due to an error on our part, Solí Wig Premium will cover the applicable return shipping costs. - Product Care
Customers are responsible for following the recommended care instructions for their wig.
Solí Wig Premium cannot be held responsible for damage caused after delivery by improper washing, coloring, bleaching, cutting, excessive heat, unsuitable products, incorrect maintenance or other alterations performed by the customer or a third party. - Intellectual Property
All content available on the Solí Wig Premium website, including our brand name, logo, photographs, graphics, text and original content, belongs to Solí Wig Premium or is used with authorization.
This content may not be copied, reproduced, distributed or used for commercial purposes without prior authorization. - Website Information
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.
However, we reserve the right to correct errors, inaccuracies or omissions and to update product information, pricing or availability when necessary. - Limitation of Liability
To the extent permitted by applicable law, Solí Wig Premium will not be responsible for indirect losses resulting from the use of our website or products.
Nothing in these Terms of Service excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws. - Privacy
Personal information provided through our website is handled in accordance with our Privacy Policy and applicable data protection requirements. - Changes to These Terms
We may update these Terms of Service when necessary. The version published on our website at the time of your order will apply to that purchase, subject to applicable law. - Contact
If you have any questions regarding these Terms of Service, please contact Solí Wig Premium using the contact information provided on our website.
